Communication networks refer to the routes through which communication flows to the destination person for whom it is meant. Then Stanley explains in the second paragraph, my team, however is working on an urgent and high-priority project. An effective communication system is based on the following principles: First of all it should be clear in the mind of the sender as to what he wants to say. In any case, the speaker should speak at a pitch that even person sitting in the last row can hear him clearly. 7. Seeing a cute little baby relishing a particular biscuit, the watcher may relate it to his own child and go and buy that same biscuit, forgetting that his own baby prefers a different biscuit. Hence, the communication should aim at strengthening the business concern through the co-operation of the organisational personnel. However, it is possible to overcome such resistance if the format and media of communication is changed each time. The communicator must have feedback confirmation from the recipient whether the messages communicated have been understood in the same sense in which the sender takes it and also whether the recipient is agreed or disagreed the proposal. The process of communication should be helpful in an effective exchange of information. 4. Also, in the content itself, Stanley starts off by saying, I really do not appreciate. Perhaps it's just that the IT team is just so busy. Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace. A communication should be sent when the receiver(s) is in a receptive frame of mind. The sender must learn to listen with the inner ear. The chief purpose of communication is the exchange of ideas among various people working in the organisation. 4. Incomplete communication leads to assumptions and guesses and the consequent delay in further action plan. Incomplete and inadequate information delays action and destroys understanding and relations. The message of the sender should be understood in the same sense and context in which it is transmitted. Communication is perceived to be effective only if the receiver receives the message in the same form and context as it … Okay, now let's have a look at a more courteous version of this letter. Effective communication should be as clear as possible. Even unfavourable response needs to be tactfully given. In this context, a few rules or guidelines for effective communication are outline below. This article explains practically the 7 C’s of Effective Communication. In business, no one can afford to be impolite or discourteous. Empathy – In order to communicate effectively, the communicator should understand the receiver and develop better human relations with his subordinates. 3. This helps in increasing the effectiveness of communication considerably. The words used in the message should be simple—communication, especially business communication, should not be a means to demonstrate the language skills of the speaker/writer. The communicator must have feedback confirmation from the recipient whether the messages communicated, have been understood in the same sense in which the sender takes it and also whether the recipient is agreed or disagreed the proposal. The individual while sending the message should be polite, sincere, enthusiastic, and reflective. Always be polite and be enthusiastic. The industrial problems may be minimized by establishing an effective system of communication because a sense of co-operativeness will make the industrial relations better. Understanding 16. Modern technology has made available note-pads, I-pads and similar other devices for the purpose. Professional courtesy in business communication also means keeping our word and doing what we say we are going to do. Clarity of message – The subject-matter, which is to be communicated, must be clear. Consult with others, wherever appropriate, in planning communications. A communication system that cannot absorb changes according to the need becomes meaningless. Moreover, careful attention should be given to the style of expression, use of diagrams, charts, pictures, etc., in the communication. And you can see your receivers feelings as well in the delivery of your message. 7. ii. Principle of Courtesy: While communicating, we must create friendliness with all those to whom we send message. The following factors increase effectiveness of the communication process: Official information should flow through formal channels of communication. The matter in the communication should be a believable and faithful matter. 9. Communication is a means to an end, and not an end in itself. Foreign Trade Academy, Moscow. Let's have a look at an example of a not very courteous message. The language and style of communication should match the level of understanding of the receiver. The communication should always be consistent with the objectives, policies and programmes of the enterprise. Therefore, brevity is the soul of communication. What are the 7 C’s of Communication? Simple and proper language have to be used in communication. 9. According to this principle, the communication should always be in a simple language. Communication is an important tool for coordinating the efforts of various people at work in the organisation. In some cases, a series of communications may produce better results. Prohibited Content 3. Managers or executives should become much informal in their behaviour with his sub-ordinates. These are as follows: 1.Completeness - The communication must be complete. We often confuse “business like” as though it means a curt approach. No error in interpretation and the consequent delay in further action plan and who communication. 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